Hello to our valued customers and community members,
We are writing this blog post today to address a recent issue that has come to our attention – one that affects our loyal customers and undermines the hard-earned reputation of our company, Ridgewood Moving Services, also known as Ridgewood Movers.
In our many years of operation, we have always strived to provide the highest level of service to our customers, earning us the reputation as one of the leading moving companies in the area. Unfortunately, we have recently learned that this reputation may be leading to some confusion due to the actions of other companies.
Brand Confusion & Deceptive Advertising
We’ve found that some moving companies have been using our name, “Ridgewood Movers,” in their online advertising. This practice has caused some customers to mistakenly contact these companies, thinking they are reaching out to us. One such example involved a loyal customer of ours who inadvertently scheduled an estimate with another company, under the impression he was dealing with Ridgewood Movers.
Our Commitment to Clarity
We would like to clarify that Ridgewood Moving Services is the only genuine “Ridgewood Movers.” We are a certified woman-owned business, proud of our dedication to professionalism, customer service, and integrity. We are not affiliated with any other moving services that might appear in your search results when looking for “Ridgewood Movers.”
Protecting Our Customers
We are committed to protecting our customers from any deceptive practices that could lead to confusion or misrepresentation of our brand. To help avoid any confusion in the future, we are taking the following steps:
- Clear Branding: We are working on increasing our online visibility with clear and consistent branding. Look for our official logo and the full name “Ridgewood Moving Services, Co.” in all our official communications and advertisements.
- Use of Keywords: We are optimizing our website and online presence using the term “Ridgewood Movers” to ensure that when you search for us, you find us – the real Ridgewood Movers.
- Buyer’s Beware Campaign: We are launching a “Buyer’s Beware” campaign to educate our customers about this issue. We want you to be aware of the potential for brand confusion and ensure you are hiring the moving company you intended.
Your Role as Customers
As our valued customers, you play a crucial role in maintaining the integrity of our brand. If you have any doubts about the identity of a moving company claiming to be “Ridgewood Movers,” please contact us directly. We are here to answer any questions and ensure your moving experience is as seamless and trustworthy as possible.
Thank you for your continued trust in Ridgewood Moving Services, your genuine Ridgewood Movers. We appreciate your support and loyalty, and we promise to keep delivering the high-quality service you’ve come to expect from us.
Cynthia A. Myer,
President, WBENC, a certified woman-owned business
Ridgewood Moving Services, Co.